Welcome to BetterSearchTools
QUICK GUIDE TO CONTENT
- How we use the Information we collect
- Sharing of Information
- Online Behavioral Advertising
- Your Privacy Rights, Choice and Access
- Managing Cookies (“Opt-Out”)
- Data Retention and Deletion
- Security of your Information
- Other Sites
- Consent to Processing and Transfer of Information
- Contact Us
Whenever you visit or interact with the Service or Site, we, as well as similar third-party vendors and/or service providers alike, we may use a variety of technologies that automatically or passively collect information about how the Service is accessed and used (“Usage Information”).
Usage Information may include, in part, browser type, operating system, device type, an estimation of your geographic location associated with your IP address, the page served, the time, referring URLs and other information normally transmitted in HTTP requests.
This statistical data provides us with information about the use of the Service, such as how many visitors visit a specific web-page on which the Service is used, how long they stay on that page, the type of content on that page.
We may also automatically collect the internet protocol (“IP“) address or other identifier (“Device Identifier“) for each computer, mobile device, technology or other device (collectively, “Device“) you use to access the Service.
Our Service uses several different technologies to collect Usage Information, including Device Identifiers. These may include, without limitation:
Cookies are small text files placed on a Device when the Device is used to visit the Service or the Site. We may place cookies or similar files on your Device for security purposes, to facilitate site navigation and to personalize your experience while using the Service, such as showing you specific offer(s) that we think will be of interest to you.
If you would prefer not to accept cookies, you can do this by activating the settings on your browser that allows you to refuse the setting of all or some cookies.
However, if you use your browser settings to block all cookies, please be aware that some functions and features of the Service may not work properly because we may not be able to recognize and associate you with your account.
To opt out of Google Analytics please click here
Log Files -
As is true of most web sites, we may gather certain information automatically and store it in log files.
This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and clickstream data.
We use this information, which does not identify individual users, to detect fraud, administer the site, to track users’ actions around the Site and to gather demographic information about our user base as a whole.
A pixel tag is a transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an e-mail, which indicates that a page or e-mail has been viewed. In addition, a pixel tag may tell your browser to get content from another server.
We work with companies that provide services which help us analyze your use of our Site or Service, for internal purposes, and to (anonymously) collect information about your online usage activities across our Site or Service.
Social Buttons, Widgets, Applications and other Content
We may implement a social button, “widget” or other content from a third party on our Site or Service which allow interaction or content sharing. Your interaction with such, typically allows the third party to collect some information about you. In some cases, the third party may recognize you through its widgets/buttons/etc. even when you do not interact with the widget/button/etc., but visit a web page or use a Service with the widget/button/etc.
Advertising and Targeting
We allow certain companies to serve advertisements and/or personalized content and collect information within our Site or Service. These companies include third party ad servers, ad agencies, technology vendors, providers of sponsored content, research firms, and other companies that help us provide more effective advertising.
Information you provide to us -
In addition to the information we collect automatically, we may ask you to provide Personal Information if you sign up for the Service or otherwise communicate or interact with us.
We may also ask you to provide other information about yourself, such as name, e-mail address and phone number.
If you do not want your Personal Information collected, please do not submit it.
We use the information we collect about and from you for a variety of business purposes, including for example: to respond to your questions and requests; to provide you with access to certain functions and features of the Service; to provide and maintain your platform account(s); to verify your identity; to communicate with you about your account and activities using the Service and, in our sole discretion for marketing or solicitation purposes, to communicate changes to one of our policies; to tailor content or offer(s) we serve you; to improve the Service for internal business purposes; to process applications and transactions; and for other lawful purposes we may disclose at the time you provide your Personal Information or to which you otherwise consent.
We may disclose Personal Information as follows:
- To any current or future affiliates, parent companies, or subsidiaries.
- To vendors, service providers, agents, contractors, or others who perform functions (e.g., maintenance, data analysis, customer relationship management, email marketing, surveys, credit card processing, data hosting, or fraud detection) on our behalf.
- To Customers. For example, we may provide advertisers with information to inform them about conversion rates for analytics purposes.
We may also disclose Personal Information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of users of this Site, the Service or the public.
In addition, we may share non-Personal Information, such as aggregate user statistics, demographic information and Usage Information with third parties.
3.1 Information we collect and share within the scope of our different services/products (apps, extensions and websites integrations)
When you choose to use one of our many services – such as installing one of the extensions we offer, we may collect and share your information with other integrated services we offer, in order to better your user experience and provide you with ability to enjoy the extension you installed to the fullest.
For example, when you install our extension, one of our related websites which offers content and/or other services in the same topic as did the extension (such as – security, music, movies, etc.), can receive information about your recent activity (i.e. – installation of the related extension), and upon visiting the website you may be presented with a dashboard which may include information related to your use of the extension and/or offer you new ways to enjoy the extension.
The information collected by these integrated services/products is subject to similar terms and policies, but we strongly advise you to review them.
We will provide reasonable opportunity for individuals to access, update, or delete Personal Information about them that we have in our possession. We will not use Personal Information provided to us for purposes incompatible with the purpose for which it was provided without obtaining authorization from the subject of the information.
Individuals’ principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
You have the right to confirmation as to whether or not we process your Personal Information and, where we do, access to the Personal Information, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of Personal Information concerned and the recipients of the Personal Information. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your Personal Information. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
Right to Erasure - In some circumstances you have the right to the erasure of your Personal Information. Those circumstances include: The Personal Information is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed.
There are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection.
Where processing has been restricted on this basis, we may continue to store your Personal Information. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
You have the right to object to our processing of your Personal Information for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means, you have the right to receive your Personal Information from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.
To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
***You may exercise any of your rights in relation to your Personal Information or send us an inquiry regarding your Privacy Rights and Choices by filling the following form
- Please note that -
- It may take time to process email requests consistent with applicable law (but no longer than 30 days after receipt of a request); and
- You cannot “opt-out” of transactional or relationship messages sent to registered users of the Service or those who have engaged in transactions with us (e.g., account notifications).
In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Service. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information.
In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you might not be able to use all the features on our websites.
We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.
We may retain aggregated data, which cannot identify an individual or device and is used for purposes of reporting and analysis, for as long as commercially necessary.
We retain identifiable data, which is directly collected for purposes of providing our service to Customers or serving content to end-users, for no longer than twenty-four (24) months from the end-user’s last interaction with our Service, after which time we will either de-identify the data by removing unique identifiers or aggregating the data, or simply delete it.
The Service is not directed to children under 13. We do not knowingly collect Personal Information from anyone under 13 years of age. If we determine upon collection that a user is under 13, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
If you’re a kid, please don’t register to any of our Service or Platform’s.
We maintain tight controls over all the data we collect, retaining it in secured databases with limited and controlled access rights, to ensure it is secure.
Where we have given you (or where you have chosen) a password that enables you to access certain features of the Service, you are responsible for keeping this password confidential.
Please remember that unfortunately, the transmission of information via the internet is not completely secure, so although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted via the Service; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
The Service may contain links to other sites that we do not own or operate. This includes links from customers, sponsors and partners We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. These other web sites may send their own cookies to your Device, they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site that appears or claims that it is a part of the Service.
Given that we are an international business, our use of your information may involve the transmission of data on an international basis. If you are located in the European Union, please be aware that information we collect may be transferred to and processed outside the European Union. By using the Service, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
You may also submit inquiries to our appointed Data Protection Officer via the above email.